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Owned and operated by Allset Haventech Supply, our team is ready to answer questions about smart home products and orders.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If your smart mirror, thermostat, lock, or lighting product does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Yes, exchanges are available within the return window. If you need a different smart lock finish or a different size vanity mirror, contact our team and we will walk you through the process.
Are your smart home products compatible with voice assistants?
Many of our smart thermostats, locks, and lighting products are designed to work with popular voice assistant ecosystems. Check the product description for specific compatibility details before ordering.
Do your smart vanity mirrors require special installation?
Most of our smart vanity mirrors are designed for straightforward mounting with standard hardware included. Each product page provides detailed installation notes so you know exactly what to expect.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to reply to every inquiry within one business day.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Quality You Can Trust
Every smart home product is carefully selected for reliable performance and lasting value.
30-Day Returns
Not the right fit for your home? Our return policy makes it easy to find the perfect solution.
